Shipping and Payments Instructions

PAYMENT:

Different payment solutions are available during the checkout process, if your preferred method isn’t listed and you really want to use another payment method contact us.

Credit/Debit cards:

When you place an order in our shop with a credit card, only “Precious Cactus” will appear on your bank statement. Nothing else. We chose our payment gateway according to 2 factors: confidentiality and security. All transactions are 256 bit encrypted and very secure. Our site is hacker safe and payments are processed via our worldwide trusted third-party payment processor Paydollar. At no time can we see or store your credit card details.

If you have trouble doing the payment it probably means that your card doesn’t accept international payment, the solution is easy :
Contact your bank and ask them to enable international payments.
It will be done within minutes.
If your card is already enabled but you still get error messages, it can be solved by contacting your bank and informing them that you are the one making a purchase.
After doing that the payment should go through without any issue.

Cryptocurrencies:

Paying with cryptos is fast, private and easy.

Here is a guide on how-to-pay-with-crypto

Note that crypto allows you to use VENMO, BANK TRANSFER, WESTERN UNION, ZELLE, WECHAT PAY, TRANSFERWISE, SKYPE CREDITS, SKRILL, PAYPAL, PAYONEER, MONEYGRAM, APPLEPAY, PREPAID CARD and many more. Almost 300 payment methods available

If you have any trouble just email us at contact@precious-cactus.com

Bank transfers:

Transferring money from your bank account is accepted. There are several international companies offering cheap international bank transfers, saving you money on ribald service fees that your own bank might normally charge for it.

Cash:

Put the money in a sturdy envelope, make sure it is correctly stamped or franked, and send it to our address below. Make sure that you don’t put any coins in the envelope. Hide it a little bit with some sheets of paper in order that the cash won’t be visible through the envelope.
Note that we will ship your order as soon as we receive the full order amount.
Shipping always remains at your own risk. We recommend you send registered airmail to be able to track the envelope.
Lastly, for us to match your payment to your order in a timely fashion, include a note with your name and order number, and do not forget your address or a contact email.

Send your envelope to the following address:

Kirina Insuwan
PO Box 7
Talat-yai
Takua-Pa, Phangnga 82111
Thailand.

Please note we accept cash in those currencies: US dollars ($), Australian dollars, New Zealand dollars, Canadian dollars, euros (€), pounds sterling (£), Japanese yen.

Here are the main we accept, just contact us to check if our bank accepts to change your currency.

As soon as we receive your payment we will process your order as soon as possible and notify you with a payment confirmation via email.

Paypal:

We also can accept Paypal friend and family transfers. Contact us for more information.

Let us know if your preferred payment method isn’t listed here.

Please do not forget to add your name and your order number to your transfer, don’t need to mention the description of your order for security reason of both of us.

SHIPPING:

We ship worldwide from Thailand via priority airmail or e-packet. The average delivery time is 3 weeks. It all depends on the postal service of course.

All plants will be sent bare roots without any sand or soil. We will prepare your plants with the best care in order that they arrive at your home as healthy as they were when we put them in the box.

Lophophora williamsii seeds will be sent in a really discreet and secure package. We guarantee our shipping about peyote seeds, you don’t get it we refund (if you take a phyotsanitary document), that’s it. Note that we will do the document for free for every order over 80$.

Contact us when you receive your shipment, we hide the seeds so well that some customers can’t find them at first sight. I won’t explain here the way we proceed but if you can’t find your peyote seeds we will tell you where they are hidden in the package.

NOTE: Dear Californians and Floridians, as we noticed that most of the problems with customs or agriculture departments occur in your beautiful states, we can’t be responsible anymore for any package without phytosanitary document that is seized by customs or the department of agriculture. This document is available for sale on the site, we do it for free if you buy minimum 3 plants or over 80$,. Not getting it is at your own risk.  Thank you for your kind understanding.

Dear Canadians, your postal service is one of the lowest we have to deal with and also doesn’t track international parcels. That means that when we send your package, you can track it on the Thailand post website until Bangkok airport, then for no reason your postal service doesn’t follow and update status. You have to know that before you order here. Same in Australia, but Australian post seems to be faster but still no tracking.